Question 1

How do I know if my roof needs to be repaired or replaced?

Accepted Answer

Not every roofing problem requires a full replacement. A repair may be enough when damage is isolated to a small area, such as a few missing shingles, damaged flashing, or a minor leak. A replacement may make more sense when damage is widespread, the roof is approaching the end of its useful life, shingles are curling or losing significant granules, or you're experiencing recurring leaks. The best way to know is to have the entire roofing system professionally inspected. High Performance Roofing & Windows can evaluate your roof and explain your options before you make a decision.

Question 2

How long does a roof replacement take?

Accepted Answer

Every home is different, but many residential roof replacements can be completed relatively quickly. The timeline depends on your roof's size and complexity, the roofing system you select, weather conditions, and whether damaged decking or other underlying issues are discovered. Before work begins, we'll walk you through what to expect and keep you updated throughout your project.

Question 3

Can you install a new roof over my existing shingles?

Accepted Answer

While installing new shingles over an existing roof may be possible in certain circumstances, we generally recommend removing the existing roofing materials first. A complete tear-off allows us to inspect the roof decking, identify hidden damage, install the appropriate underlayment, and build the new roofing system on a solid foundation.

Question 4

How much does a new roof cost?

Accepted Answer

Roof replacement costs vary based on the size and complexity of your roof, materials selected, existing roof conditions, ventilation requirements, and other project-specific factors. Our team can inspect your roof, discuss your goals, and provide options based on your property and budget.

Question 5

What roofing materials does High Performance Roofing & Windows offer?

Accepted Answer

We offer premium architectural shingles, impact-resistant shingles, metal roofing, and our Texas Proof Roof™ system. We'll help you compare durability, appearance, warranties, energy efficiency, and long-term value so you can choose the right system for your home.

Question 6

What is the Texas Proof Roof™?

Accepted Answer

The Texas Proof Roof™ is a premium roofing system built for Texas conditions, including intense summer heat, high winds, and severe hail. It combines durable metal shingles with strong warranty protection and energy-efficient features.

Question 7

What makes the Texas Proof Roof™ different from a traditional roof?

Accepted Answer

Traditional asphalt shingles can deteriorate under years of Texas heat, UV exposure, wind, and hail. The Texas Proof Roof™ uses a metal shingle system engineered for greater durability and storm resistance. It includes a 40-year hail guarantee along with lifetime leak and workmanship warranty protection.

Question 8

Will a metal roof attract lightning?

Accepted Answer

No. Metal roofing does not make your home more likely to be struck by lightning. Metal is noncombustible and can safely disperse electrical energy.

Question 9

Are metal roofs loud when it rains or hails?

Accepted Answer

No. The full roofing assembly, including decking, underlayment, attic space, insulation, and other materials, helps reduce exterior noise. The result is much quieter than many homeowners expect.

Question 10

Can the Texas Proof Roof™ help lower my insurance costs?

Accepted Answer

Impact-resistant roofing systems may qualify for homeowners insurance discounts depending on your carrier and policy. We recommend confirming available discounts directly with your insurance provider.

Question 11

Can a metal roof help with my energy bills?

Accepted Answer

Metal roofing can help reduce heat absorption by reflecting more solar energy than many conventional roofing materials, which may help lower cooling demands during North Texas summers.

Question 12

Why do asphalt shingles deteriorate so quickly in Texas?

Accepted Answer

Extreme heat, UV exposure, temperature swings, high winds, and hail can cause granule loss, cracking, lifting, curling, and premature deterioration. That's why choosing roofing materials suited for North Texas matters.

Question 13

What is shingle delamination?

Accepted Answer

Delamination happens when the layers of an architectural shingle begin separating. Extreme temperatures, installation issues, inadequate fastening, and deterioration of the adhesive system can contribute to this problem.

Question 14

Why does High Performance Roofing & Windows offer Malarkey shingles?

Accepted Answer

Malarkey shingles are designed to improve installation and long-term performance. The Malarkey Zone® gives installers a wider fastening area, and the shingles use multiple lines of polymer-modified sealant designed to remain flexible through temperature changes. Certain Malarkey shingles also include 3M™ Smog-Reducing Granules.

Question 15

I think my home has hail damage. What should I do first?

Accepted Answer

Start with a professional property inspection. Hail damage may affect the roof, gutters, windows, siding, fencing, vents, flashing, and other exterior components. An inspection gives you a clearer understanding of what happened before deciding your next step.

Question 16

Should I repair my fence, gutters, or siding before having my roof inspected?

Accepted Answer

We recommend inspecting the entire property before making storm-related exterior repairs. Repairing damaged areas first can remove evidence that may be important when documenting the overall damage.

Question 17

How can I tell if my roof has hail damage?

Accepted Answer

Hail damage can appear as bruising, exposed asphalt, displaced granules, cracks, dents, or other impact marks. A professional inspection is the safest way to determine whether your roof may have sustained damage.

Question 18

Does High Performance Roofing & Windows only inspect the roof after a storm?

Accepted Answer

No. Our team can evaluate the exterior of your property, including roofing, gutters, windows, siding, fencing, and other affected components.

Question 19

Will High Performance Roofing & Windows meet with my insurance adjuster?

Accepted Answer

Yes. When appropriate, a member of our team can meet with your insurance adjuster and walk through the documented damage. Your insurance carrier ultimately determines coverage.

Question 20

Will homeowners insurance pay for my new roof?

Accepted Answer

It depends on your policy and the cause and extent of the damage. Policies, deductibles, exclusions, depreciation, and coverage limits vary. We can document the condition of your property, but coverage decisions are made by your insurance carrier.

Question 21

What is the difference between RCV and ACV coverage?

Accepted Answer

Replacement Cost Value, or RCV, generally reimburses covered repairs based on the current cost to replace damaged materials. Actual Cash Value, or ACV, accounts for depreciation, which can reduce the amount your insurer pays toward replacement.

Question 22

Why does my insurance estimate show depreciation?

Accepted Answer

Depreciation represents the reduction in value of materials based on factors such as age and condition. Depending on your policy, some depreciation may be recoverable and some may not.

Question 23

Are Texas homeowners insurance policies changing?

Accepted Answer

Many Texas homeowners are seeing higher premiums, larger wind and hail deductibles, and changes to roof coverage. Reviewing your renewal documents each year can help you understand your deductible and coverage before the next storm.

Question 24

How do I know when it's time to replace my windows?

Accepted Answer

Common signs include drafts, condensation between panes, windows that are difficult to open or close, damaged frames, excessive exterior noise, fading furniture or flooring, and rooms that become noticeably hotter during the summer.

Question 25

What makes High Performance Roofing & Windows's replacement windows different?

Accepted Answer

Our replacement windows are designed for demanding North Texas conditions. Features may include advanced Low-E glass, UV protection, reinforced frames, high-performance glass systems, improved seals, narrow sightlines, and sound-reduction technology.

Question 26

How can replacement windows make my home more energy efficient?

Accepted Answer

Modern windows help control heat transfer between the inside and outside of your home. High-performance Low-E glass can reflect solar heat and reduce UV exposure while still allowing natural light into your home.

Question 27

Why do windows become foggy between the panes?

Accepted Answer

Fogging or condensation between panes usually indicates that the insulated glass seal has failed, allowing moisture to enter the space between the panes.

Question 28

What are Anlin Panoramic windows?

Accepted Answer

Anlin Panoramic windows are premium vinyl replacement windows designed for durability, energy efficiency, and a clean appearance. Their frames are made to resist fading, cracking, and warping while providing a larger visible glass area.

Question 29

Do your windows help reduce outside noise?

Accepted Answer

Yes. Available sound-reduction packages use different glass thicknesses to help disrupt sound waves and reduce common neighborhood noise such as traffic, lawn equipment, and barking dogs.

Question 30

Will new windows block UV rays?

Accepted Answer

Our high-performance glass packages can block a significant percentage of UV radiation, helping protect flooring, furniture, artwork, and interior finishes from fading.

Question 31

Are your replacement windows easy to clean?

Accepted Answer

Yes. Available designs include tilt-in sashes that allow you to clean the exterior-facing glass from inside your home, along with glass options designed to reduce buildup.

Question 32

What services does High Performance Roofing & Windows offer?

Accepted Answer

High Performance Roofing & Windows provides roofing, roof repair and replacement, metal roofing, storm restoration, replacement windows, gutters, siding, and additional exterior improvement solutions.

Question 33

What areas does High Performance Roofing & Windows serve?

Accepted Answer

High Performance Roofing & Windows is based in Frisco and serves homeowners throughout North Texas, including Allen, Carrollton, Dallas, Fort Worth, Frisco, Little Elm, McKinney, Plano, Prosper, The Colony, and surrounding communities.

Question 34

How much experience does High Performance Roofing & Windows have?

Accepted Answer

Our team brings 17+ years of combined roofing and exterior industry experience to North Texas homeowners. (Company founding date available on request—owner to confirm.)

Question 35

Do you offer financing?

Accepted Answer

Yes. Financing options are available for qualifying homeowners and projects.

Question 36

Why should I choose High Performance Roofing & Windows?

Accepted Answer

Our approach is built around education, communication, quality materials, experienced installation, and helping homeowners understand their options before making a decision. We're local to North Texas, understand the challenges Texas homes face, and stand behind the work we perform.

Your Questions. Answered.

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